Frequently Asked Questions
Everything you need to know about bringing Shelved into your home.
What materials are used in your shelving units?
We use a combination of sustainably sourced solid hardwoods, high-grade architectural steel, and eco-friendly finishes to ensure durability and style.
How long will it take for my order to arrive?
Standard shipping typically takes 7-10 business days. For custom or oversized pieces, please allow 3-4 weeks for specialized freight delivery.
Do you offer professional assembly services?
While our units are designed for easy DIY assembly, we partner with third-party providers to offer professional White Glove Delivery and assembly in select metropolitan areas.
What is your return policy for home furniture?
We offer a 30-day satisfaction guarantee. If you are not happy with your purchase, you can return it in its original packaging for a full refund, minus return shipping costs.
Are the shelves adjustable to different heights?
Most of our modular collections feature adjustable shelving increments, allowing you to customize the spacing to fit your books, decor, or storage bins.
Do I need to anchor my shelving to the wall?
For safety, we recommend anchoring all units over 30 inches tall. Every Shelved order includes a heavy-duty wall-tethering kit and clear installation instructions.